AI employees for the office side of your shop.

Collections, quotes, order entry, procurement, and customer support. Each agent has its own email and phone line, works from the ERP you already run, and learns how your business does things.

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One place to see what they did and what they need from you.

This is the Collections agent on a live Business Central sandbox. Every invoice, what happened last, what happens next, and a chat that answers from the record.

Meet the agents.

Each one does one office job, end to end. Your people handle customers and exceptions, not data entry.

Collections agent

Collections

Gets overdue invoices paid without you chasing them.

  • Watches every open invoice in your ERP from due date to paid.
  • Sends reminders on your cadence, from your accounting address.
  • Promises, disputes, and final notices wait for your yes or no.
Quotes agent

Quotes

Turns RFQs into priced quotes the same day.

  • Reads the RFQ and finds the part from a spec, drawing callout, or old number.
  • Prices every line from ERP pricing, stock, lead time, and routing.
  • Follows up on open quotes until they close.
Order Entry agent

Order Entry

Puts customer POs into your ERP with no re-keying.

  • Reads POs from email, PDF, and customer portals.
  • Matches lines to your item file and enters the sales order.
  • Flags price, quantity, and date mismatches before anything ships.
Procurement agent

Procurement

Keeps material ahead of the schedule.

  • Drafts POs when stock drops below reorder points.
  • Confirms dates with suppliers and tracks every open PO.
  • Flags late material days before it stalls a job.
Customer Support agent

Customer Support

Answers “where’s my order?” so your people stay on the floor.

  • Answers from the sales order, shipment, and tracking number.
  • Sorts the inbox by job and drafts replies from real data.
  • Hands exceptions to a person with the context attached.

Something else done by hand?

Re-keying, two-system stock checks, status emails. If a person does it at a keyboard from ERP data, we can build the agent.

Tell us what it is

Every agent has an inbox and a phone line.

Customers and suppliers reach them the way they reach you today. No portal to log into, nothing new to learn on their end.

  • Its own address at your domain, like accounting@ or quotes@. Replies land back with the agent.
  • A phone number that answers, takes the message, and logs it against the order or invoice.
  • Reads the PDF, the forwarded thread, and the voicemail, then writes to the ERP record.
Collections agent9:31 am

To: [email protected]
Subject: Invoice PS-INV103188, 31 days past due

Hi Helen, our records show $14,980.00 open on PS-INV103188. Could you let me know when we can expect payment? Happy to resend the invoice.

H
Helen Ray, RelecloudVoicemail · 2 min 10 sec
11:04 am

“Hey, it's Helen. We're cutting checks Friday, you'll have it by the 4th.”

Collections agent
CollectionsLogged to PS-INV103188
11:05 am

Promise to pay recorded for Oct 4. Reminders paused. Follow-up scheduled Oct 5 if unpaid.

We onboard one agent. Then you hire more.

Like a new employee, the first one starts on one job, learns how your shop does it, and earns the next one.

  1. Week 1Collections agent

    Onboard the first agent

    A 20-minute call, then an onsite visit. We pick the job that pays off first, connect to your ERP with an agreed role, and it starts working on one workflow.

  2. Weeks 2 to 4

    It learns your business

    Every correction you make, which customers get a call instead of an email, which parts have a substitute, how you word a final notice, is kept and used next time. We review the log with you weekly.

  3. Month 2

    Hire the next one

    Quotes, order entry, procurement, support. Each new agent starts with what the first one already knows about your customers, parts, and people.

  4. Ongoing

    We run the team

    Monitoring, fixes, and improvements for a flat monthly fee per agent. One plain-language page a month on what they did.

They work as one team, across your business and your network.

Your agents share one memory of your customers, suppliers, parts, and people. A fact one of them learns, the others use.

  • Quotes knows the customer Collections is chasing, and flags it before pricing the next job.
  • Procurement sees the ship date Customer Support just promised, and chases the material behind it.
  • When a customer or supplier of yours runs agents too, we connect them so POs, confirmations, and invoices move without anyone re-keying.
Your ERP
Collections agentCollectionsQuotes agentQuotesOrder Entry agentOrder EntryProcurement agentProcurementCustomer Support agentCustomer SupportCustomerSupplier

Rules every agent runs under.

Real data only

Every answer comes from the ERP record. No record, no answer. It says so.

You approve what matters

Final notices, disputes, quotes, and order changes are drafts until a person says send.

Everything logged

What it read, what it drafted, who approved it, when. One log per invoice, order, or quote.

Questions shops ask us

Will an agent email or call our customers on its own?
Routine work, yes: reminders on the cadence you set, order confirmations, status replies. Anything with teeth, a final notice, a dispute reply, a credit hold, a price exception, waits for your approval.
What can it see in our ERP?
What an employee role in your ERP can see. We set the role together, and every read and write is logged.
Do we need a new ERP?
No. We connect to what you run: Business Central, Epicor, JobBOSS, Global Shop, NetSuite, QuickBooks, or a spreadsheet.
Which agent first?
Usually collections or quotes. Both pay for themselves in the first month and neither changes how your floor works.
What if it gets something wrong?
The approver catches it before it leaves the building. We fix the cause, and the agent keeps the correction.
What does it cost?
A flat monthly fee per agent that includes monitoring, fixes, and improvements. You get the number in writing after the onsite visit, before anything is installed.

Show us the office work your people do by hand. We put an agent on it.

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