Business Central Shopify Integration
Microsoft's free connector, honestly. And when a managed one pays off.
Free connector vs. managed
| Capability | Free Microsoft connector | Managed by us |
|---|---|---|
| Items and prices to Shopify | Yes | Yes |
| Stock to Shopify | On a schedule. Hours behind. | Near real time, by location. |
| New orders into Business Central | Yes | Yes |
| Order edits after import | No | Yes |
| Cancellations and refunds | No | Yes |
| Customer matching | Often duplicates. | Matched to existing records. |
| Fulfillment back to Shopify | Yes | Yes |
| Errors | Sit in a queue for you. | We fix them. |
| Maintenance | Your team, per incident. | Us. Flat monthly. |
Microsoft updates the connector often. Check their docs for your version.
What the gaps cost
| Order edits | You ship the original quantity. |
|---|---|
| Cancellations | Stock stays committed. It gets picked. |
| Refunds | No credit memo. Reconciled by hand. |
| Stock timing | Shelf and site disagree between runs. Oversell. |
| Duplicate customers | Wrong reports. Missed B2B pricing. |
When managed pays off
| If | Then |
|---|---|
| Under an hour a week fixing imports | Stay on the free connector. |
| Hours a week re-keying or reconciling | Managed costs less than that time. |
| Oversold stock this quarter | Live stock by location fixes the cause. |
| Frequent edits, cancellations, will-call | The free connector can't. We do. |
| Partner bills per incident | Flat monthly is cheaper and faster. |
What we install
Keep what works
The standard connector stays where it does the job.
Add the missing pieces
Edits, cancellations, credit memos, live stock, customer matching.
Watch it
We get the alert. Not your office manager.
Questions
- Is the Microsoft connector free?
- Yes. It ships with Business Central online. The cost is the gaps.
- Does it sync order edits and cancellations?
- No. Orders import once. Changes after that are fixed by hand.
- When is the free connector enough?
- Small catalog, one location, few order changes, someone checking the queue daily.
- Can you fix our existing setup?
- Often. We keep what works and add what's missing.
- Who maintains it?
- We do. Part of the monthly service.